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1. Payment Methods
We accept all major credit cards (Visa, MasterCard, American Express & Discover), and PayPal, for all online orders. For offline orders, we are pleased to accept either Visa or Mastercard for payment. You may use personal or business checks, and also money orders for mail-in orders. For International Orders, use only International Money Orders please, NO checks. Returned checks are subject to a $30 adminstrative fee.
1-336-416-1799 or call toll-free 1(866)409-8634
info@studiokatdesigns.com
2CheckOut.com Inc. (Ohio, USA) is a payment facilitator for goods and services provided by StudioKat Designs.
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2. Will my email address or other private information be sold or shared?
First of all, you need to know that we hate spam just as much as you do! So we solemnly promise to never share your private information with anyone at any time for any reason! :)
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3. What is included in your pattern package?
Each pattern package comes complete with a meticulously written set of instructions, accompanied by MANY drawings and illustrations. There is also a complete set of pattern templates which you can just use as is, no drawing your own templates from a confusing set of instructions. Who has time for that? There is a complete supply list along with fabric suggestions and ideas for embellishment. A StudioKat Designs pattern is written for the woman on the go, who only has a limited amount of time to devote to herself, and wants to make the most of it.
2CheckOut.com Inc. (Ohio, USA) is a payment facilitator for goods and services provided by StudioKat Designs.
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4. Delivery Time
Orders placed with a credit card, PayPal, or money order will be shipped within two business days of receipt (usually the same day the order is received). Orders placed with a check (U.S. funds only, please) may be shipped once funds have cleared. Returned check are subject to a $30 adminstrative fee.
WE SHIP TO CUSTOMERS WORLDWIDE!!
I will choose the best method available to me given the size and weight of the package. If you need overnight shipping or some other type of another type of special shipping, those options are available as you check out for an additional charge.
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5.
Ordering Methods
No matter how you like to shop, placing your order with StudioKat Designs is easy! Although we use a secure server to protect your personal information, we understand that not every customer is comfortable using a credit card online. You can also order by phone, or you can mail or fax your order into us.
Order by phone: Call our convenient toll-free phone number 1-866-409-8634. You'll need to have your product selections ready.
Order by mail:Simply fill out our order form and sent it to us at the address printed on the order form. Don't forget to include payment so we can quickly process your order.
Click HEREto download an Order form
IMPORTANT: WE DO NOT ACCEPT ORDERS VIA EMAIL. Please so not submit your order or any personal information, especially credit card information, via email. Email is not secure and your data can be exposed or intercepted rather easily. For this reason we do not accept orders via email.
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6. How to Order Online.
When you're ready to complete your purchase, you can proceed to the shipping & billing information pages by clicking on 'View Cart' at the top of any page on our site. The shipping charges and total order amount will be posted when you reach the checkout pages. If you have a discount coupon code, there is a box provided here, where you can type in the code and receive your discount. Enter your payment information and your billing address. Check your information carefully, then submit your order. You'll receive your order number on the confirmation page. You'll also receive an order confirmation via email.
2CheckOut.com Inc. (Ohio, USA) is a payment facilitator for goods and services provided by StudioKat Designs.
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7. Sales Tax
Please be advised that North Carolina law now dictates that we MUST charge sales tax on all orders sold to customers who like us, live in North Carolina. Even if you submit your order to use via snail mail or fax, you must include 6.75% sales tax to your SUNTOTAL (before shipping is added) if you live in North Carolina.
(I don't like it, but that's the way it is and I don't argue with Uncle Sam.)
2CheckOut.com Inc. (Ohio, USA) is a payment facilitator for goods and services provided by StudioKat Designs.
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Please email me at info@studiokatdesigns.com prior to returning merchandise. Items may be returned only when done so promptly and in saleable condition, as determined by StudioKat Designs. (Cut items may not be returned) Shipping charges are not refundable. Applicable credit card fees will also be deducted.
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Still have questions? Feel free to contact me.
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As always, thank you for doing
business with StudioKat designs!!
StudioKat Designs * 137 S.
Hemingway Ct., * Advance, NC * 27006
(336)416-1799 * toll-free at 1-866-409-8634 *
* fax(336)940-6478
www.StudioKatDesigns.com
info@studiokatdesigns.com
All
logos,graphics,text, designs & images are copyright
protected and the property of StudioKat Designs
© 2004-2011
StudioKat Designs
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